Afterride Support

Help with the invitation-only Afterride iOS app and rider service.

Before contacting support

• Can’t sign in: confirm that the email belongs to an active invited account and that the iPhone can reach afterride.app.
• Notifications are missing: open Afterride Settings, confirm the iPhone is registered, then check iOS Settings → Notifications → Afterride.
• Position looks old: check the recorded time. The app displays stored tracker observations; GPS sleep, coverage or power may delay a newer position.
• A ride is missing: a ride appears only after Afterride receives enough qualifying tracker observations.

Contact

Email rando@kall.ee. Please include the email used for Afterride, the app version, a short description of what happened and the approximate time. Do not send your password, tracker credential or Apple push token.

Privacy and account requests

Read the Afterride Privacy Policy. Initiate permanent account deletion in the iOS app under Settings → Request account deletion. Afterride processes the request manually and confirms completion by email. For access, correction, export or help with a pending request, email rando@kall.ee from the address registered to the account. Account deletion means deleting the account and associated personal data that Afterride is not legally required to retain.